FAQCan you ship an instrument/bow to me for trial? We do not ship instruments or bows for trials for safety reasons--each shipment puts the instrument/bow at risk for irrepairable damage. Do I need an appointment? Appointments are required for appraisal and certification services. Although appointments are not required for most services, we strongly encourage everyone to make appointments in order to avoid long waiting periods. What is the value of my instrument/bow? We cannot estimate values from pictures or descriptions. Paul C. Becker must view the instrument/bow in person. Please contact us to make an appointment for an appraisal, and for information regarding appraisal types and costs, please visit our appraisal page. What is your trade-in policy? If you purchase (or have purchased) a small-sized instrument or bow from us, you will be guaranteed a trade-in value with some restrictions: The maximum trade-in amount is what you paid for the item(s), and we will deduct for any needed repairs and/or accessories (such as strings). In addition, the instrument/bow you purchase must be at least twice the amount of the trade-in value. If you purchase (or have purchased) a full-sized instrument or bow from us, we will attempt to offer a trade-in value, with the same restrictions for small-sized instruments/bows. Trade-ins are not guaranteed for full-sized instruments, however, we do guarantee consignment opportunities. We do not accept trade-ins for items that were not purchased from us. How long does it take to repair my instrument/bow? Bow rehairs take 2 business days. In general, maintenance repairs take about one week. Once we are able to view the instrument/bow, we can provide you with both a price estimate and a length estimate. Where can I park? The most convenient location to park is the parking garage across the street from our building (Bennett Brothers Building). There are also several parking garages and meters within walking distance. |
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Carl Becker and Son, Ltd. ♦ 30 East Adams Street, Suite 500 ♦ Chicago, IL 60603 |